People are surprised when a commercial business is still running – and still growing – after more than half a century. While there are no hard and fast rules for ensuring longevity, TERMAC, the O’Reilly family business, has lasted long enough to celebrate its […]
Here’s what you can do if you are cited during a health inspection:
Fix critical violations during the inspection when and if possible (e.g., temperature issues, cross-contamination issues, sanitizing solution, etc.).
Review the inspection report and correct all noted deficiencies. […]
Al fresco dining provides a fun, memorable experience for restaurant guests. Outdoor dining spaces not only attract more people to restaurants, but also add more seating. More seating equals more guests and sales, which can boost a restaurant’s bottom […]
While you’re feasting, where are the germs festering?
To get the dirt on dining out, ABC News Consumer Correspondent Elisabeth Leamy went undercover at 10 restaurants in three states. She took swab samples from 10 surfaces you typically come in […]
In this article, we look at the relationship between great customer service and customer loyalty.
The Millennial Customer
The driving force in today’s economy is the Millennial customer. This refers to those born between 1980-2000.
Not only are they trendsetters, […]
For restaurants, the holiday season can be the most wonderful time of the year. Here are a few suggestions to help make this festive time easier and more profitable.
Prepare Your Staff. Make sure your staff is equipped and trained […]
Don’t panic when an inspector arrives. Think of the visit as a learning opportunity that will benefit your operation by making it as safe as possible. To make the inspection a positive experience, follow these guideline:
Ask to see the inspector’s credentials. In some cases, people have tried to pass […]
Picking the right dish machine will make a big difference in how efficiently your kitchen is run.The amount of dishes to be washed will be the major factor in determining the type of dish machine you’ll need. There are four basic types that are typically used in […]
Whether you’re looking for a hostess, server or executive chef, here are a few tips to help you find the best candidates for your restaurant.
Start looking for an employee before you get desperate.
Recruit employees consistently promising them a […]