TERMAC: 55 Years and Counting – How Do We Do It?
People are surprised when a commercial business is still running – and still growing – after more than half a century. While there are no hard and fast rules for ensuring…
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Follow-up from a health inspection
Here’s what you can do if you are cited during a health inspection: Fix critical violations during the inspection when and if possible (e.g., temperature issues, cross-contamination issues, sanitizing solution,…
How Outdoor Dining Boosts A Restaurant’s Bottom Line
Al fresco dining provides a fun, memorable experience for restaurant guests. Outdoor dining spaces not only attract more people to restaurants, but also add more seating. More seating equals more guests…
The 10 Germiest Places in a Restaurant
While you’re feasting, where are the germs festering? To get the dirt on dining out, ABC News Consumer Correspondent Elisabeth Leamy went undercover at 10 restaurants in three states. She took…
Does great customer service really get you customer loyalty?
In this article, we look at the relationship between great customer service and customer loyalty. The Millennial Customer The driving force in today’s economy is the Millennial customer. This refers…
Preparing Your Restaurant for the Holiday Season
For restaurants, the holiday season can be the most wonderful time of the year. Here are a few suggestions to help make this festive time easier and more profitable. Prepare Your…
What to do when a health inspector visits
Don’t panic when an inspector arrives. Think of the visit as a learning opportunity that will benefit your operation by making it as safe as possible. To make the inspection a…
Which dish machine is right for you?
Picking the right dish machine will make a big difference in how efficiently your kitchen is run.The amount of dishes to be washed will be the major factor in determining…
Tips and Tricks to Recruiting in the Restaurant Industry
Whether you’re looking for a hostess, server or executive chef, here are a few tips to help you find the best candidates for your restaurant. Start looking for an employee before…
The Importance of Restaurant Sanitation
Good sanitation is one of the most important priorities in a commercial kitchen. It’s more than just wiping down the tables, chairs and counters. It’s making certain that your staff…
